Data & Technology Platforms Vendors
CRM, data platforms, interoperability and infrastructure technology powering pharma commercial and patient services.
26 vendors profiled
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San Francisco, CA
AI-driven customer engagement platform for life sciences whose Contextual Intelligence Engine recommends next-best-actions (message, channel, timing) for pharma field and marketing teams on top of CRM data. Acquired by PharmaForceIQ in January 2026 to combine field NBA with digital orchestration.
- next-best-action recommendations for field teams
- omnichannel engagement orchestration
- explainable AI decision support
- CRM/SFA-integrated commercial intelligence
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Orlando, FL
AssistRx provides a technology-first specialty therapy initiation and patient support platform (including iAssist and Advanced Gateway) for life sciences companies, offering e-enrollment, electronic benefit verification, e-prior authorization, and patient engagement. Founded in 2009 and headquartered in Orlando, FL.
- therapy initiation technology (iAssist)
- Advanced Gateway single-API access solution
- e-benefit verification
- electronic prior authorization
- patient support program technology
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Indianapolis, IN
Authenticx is a healthcare-focused conversation intelligence SaaS platform that uses AI and NLP to analyze recorded patient and customer interactions for pharma patient support programs, hubs, providers, and payers. Founded in 2018 by CEO Amy Brown, it raised a $20M Series B in January 2023.
- conversation intelligence for pharma call centers
- patient support program quality monitoring
- AI-driven compliance and agent performance analytics
- voice-of-customer insights
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Bethesda, MD
CareMetx is a technology-enabled digital hub platform for specialty medications, providing e-enrollment, electronic benefit verification, prior authorization support, and workflow tools for reimbursement case managers and field reimbursement teams. Headquartered in Bethesda, Maryland.
- digital hub platform
- electronic benefit verification
- e-enrollment and e-consent
- prior authorization support
- patient access data and analytics
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CaryHealth, founded in 2017, provides AI-enabled digital pharmacy infrastructure combining digital patient engagement, prescription fulfillment, and analytics for pharmaceutical manufacturers, including a Digital Dispense Hub for prescription digital therapeutics. It was acquired by CareTria in May 2026 to form a direct-to-patient pharmacy platform.
- digital pharmacy platform
- AI-driven patient engagement and onboarding
- prescription fulfillment (CaryConnect)
- digital therapeutics dispensing
- real-time benefit investigation
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Phoenixville, PA
CassianRx, founded in 2017 and based in Phoenixville, PA, builds workflow automation, machine-learning-driven patient engagement, and data infrastructure for specialty pharmacies, hubs, manufacturers, and health plans. In April 2026 it launched ONE Journey, a coordination platform that sits above pharmacy management systems to connect patients, providers, pharmacies, manufacturers, and payers.
- automated text/email patient engagement for specialty pharmacy
- ML-based engagement timing models
- specialty pharmacy workflow automation
- ONE Journey ecosystem coordination platform
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New York, NY
Courier Health builds a patient CRM and engagement platform purpose-built for biopharma patient services teams, unifying patient, hub, and specialty pharmacy data to orchestrate access, affordability, and adherence workflows. Founded in 2021 in New York City.
- patient CRM for life sciences
- patient support program orchestration
- omnichannel engagement workflows
- AI workflow automation
- data integrations and analytics
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Columbus, OH
CoverMyMeds automates electronic prior authorization and medication access workflows connecting providers, pharmacies, payers, and pharma manufacturers. Founded in 2008 and acquired by McKesson for $1.1B in 2017, it is one of the largest ePA networks in the US.
- electronic prior authorization
- real-time benefit check
- specialty patient support technology
- affordability solutions
- e-enrollment
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Rockville, MD
DrFirst provides medication management technology including e-prescribing, electronic prior authorization, price transparency, and patient medication adherence engagement programs that reach roughly 60 million patients annually. Founded in 2000 and headquartered in Rockville, Maryland.
- electronic prior authorization
- real-time benefit and price transparency
- patient adherence messaging
- e-prescribing infrastructure
- medication history
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Life sciences CRM vendor whose Omnipresence platform is a cloud-native suite built on Microsoft Dynamics 365 and Azure, unifying commercial, medical affairs, and marketing engagement for pharma, biotech, and medical device companies. Recognized by analysts as the main Microsoft-stack alternative to Salesforce-based pharma CRMs.
- Omnipresence pharma CRM
- omnichannel HCP engagement
- medical affairs CRM
- Microsoft 365 Copilot integration
- customer data platform
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Foundation Health, founded in 2023 by Truepill co-founder Umar Afridi, provides API-based pharmacy-as-a-service infrastructure and AI-powered automation (PAIGE AI) for pharmacy operations, care coordination, and direct-to-patient delivery. It raised a $20M Series A led by Define Ventures in October 2025, bringing total funding to $26M.
- pharmacy API / pharmacy-as-a-service
- white-labeled pharmacy and telehealth infrastructure
- PAIGE AI pharmacist assistant (refills, prior auth, patient communication)
- direct-to-patient delivery
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New York, NY
Fuze Health is the company formed by the combination of Truepill, LetsGetChecked, and Alto Pharmacy, officially launched in May 2025, offering B2B digital pharmacy fulfillment, at-home diagnostics, genomics, telehealth, and patient engagement for life sciences companies, health plans, and employers. Its pharmacy arm provides API-powered prescription fulfillment and same-day home delivery.
- API-powered pharmacy fulfillment (Truepill)
- same-day medication delivery (Alto Pharmacy)
- at-home diagnostics and genomics (LetsGetChecked)
- telehealth and patient engagement
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San Francisco, CA
Infinitus builds voice AI agents that automate payer phone calls for benefit verification, prior authorization follow-up, and claims workflows on behalf of pharma patient support programs, specialty pharmacies, and providers. Its AI agents have powered 100M+ minutes of healthcare conversations.
- AI-automated benefit verification calls
- prior authorization follow-up automation
- PBM discovery
- structured payer data output for hub workflows
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Philadelphia, PA
Pharma commercialization data and technology company whose ICyte platform aggregates channel (distributor, specialty pharmacy), patient, payer, and contract data to power gross-to-net, government pricing, and market access analytics. Combines SaaS products with consulting and outsourcing services.
- channel data aggregation (distributor and specialty pharmacy)
- gross-to-net management and analytics
- government pricing and contracts
- patient services data analytics
- access analytics
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Interra Health was formed in March 2026 through the merger of DoseSpot (ePrescribing) and Arrive Health (real-time prescription benefit and price transparency), with Bain Capital Tech Opportunities as majority owner. The combined profitable company serves roughly 800,000 prescribers and is projected to exceed $100M revenue in 2026.
- ePrescribing infrastructure (DoseSpot)
- real-time prescription benefit and price transparency (Arrive Health)
- eligibility and medical benefit verification (pVerify)
- prescriber and patient engagement
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Medesto Health, spun out of Perigon Health 360 and formally launched in February 2026, provides an intelligent patient engagement and care coordination platform for specialty pharmacies, pharma manufacturers, and care teams, with native FHIR R4 EHR integration. The platform automates outreach, flags urgent clinical issues, and captures real-world patient and medication data.
- patient engagement automation for specialty pharmacy
- care coordination workflow
- clinical assessments and real-world data capture
- bidirectional EHR integration via FHIR R4
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Redwood City, CA
NimbleRx (Nimble) is a pharmacy technology platform founded in 2015 in Redwood City, CA that gives pharmacies digital prescription management, mobile refills, online payment, delivery coordination, and patient messaging. It has raised over $80M and was acquired by Swoop in May 2026 after an earlier period under Humana's Enclara Pharmacia.
- digital prescription ordering and refills
- pharmacy e-commerce and mobile checkout
- medication delivery coordination
- pharmacy patient engagement and marketing
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Rochester, MI
OptimizeRx (Nasdaq: OPRX) delivers digital affordability, access, and adherence messaging for pharma brands within EHR and point-of-care workflows, reaching over 60% of US healthcare providers. Founded in 2006 and headquartered in Rochester, Michigan.
- digital copay/affordability messaging at point of care
- EHR-based access communications
- AI-driven HCP targeting (Dynamic Audience Activation Platform)
- hub enrollment digitization
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San Francisco, CA
Phil (PHIL Inc.) is a software-driven digital hub and direct-to-patient platform that helps pharma brands maximize prescription starts, coverage, and adherence through automated access and fulfillment workflows. Founded in 2015 in San Francisco, it has raised roughly $100M in venture funding.
- digital hub services
- prescription access and fulfillment orchestration
- copay program management
- direct-to-patient distribution
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Photon Health, founded in 2021, builds modern prescription infrastructure combining digital prescribing APIs, intelligent pharmacy routing, and a patient-facing prescription marketplace, positioning itself as a challenger to Surescripts. It raised a $16M Series A led by Healthier Capital and has routed prescriptions to half of US pharmacies.
- digital prescribing APIs
- prescription routing and transfer automation
- real-time pharmacy stock and price transparency
- prior authorization and patient support workflow integration
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Spartanburg, SC
RedSail Technologies is the largest US pharmacy software company for community, long-term-care, and outpatient pharmacies, with brands including PioneerRx, BestRx, NRx by QS/1, PrimeCare, Axys LTC, DocuTrack, and TransactRx. More than 12,000 pharmacies use RedSail platforms to serve 10+ million patients monthly.
- pharmacy management systems (PioneerRx, BestRx, NRx)
- long-term-care pharmacy software (Axys, PrimeCare)
- pharmacy document workflow (DocuTrack)
- medical billing (TransactRx)
- delivery management (DeliveryTrack)
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San Francisco, CA
Salesforce's purpose-built pharma and medtech CRM and customer engagement platform, launched for customer engagement in October 2025 as the first major alternative to Veeva after Veeva ended its Salesforce platform agreement. Built natively on Customer 360 with Data Cloud and Agentforce AI capabilities.
- life sciences CRM
- HCP engagement and field execution
- commercial data platform
- agentic AI for field teams
- marketing and service integration
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Arlington, VA
Surescripts operates the largest US e-prescribing network and provides electronic prior authorization (including Touchless PA) and Real-Time Prescription Benefit price transparency used across prescriber, pharmacy, and PBM workflows. Its network reaches hundreds of thousands of prescribers nationwide.
- e-prescribing network
- electronic prior authorization
- Real-Time Prescription Benefit
- medication history
- specialty patient enrollment
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Value Health Holdings builds Salesforce-based patient-services technology and GenAI solutions for life sciences manufacturers, including its Patient Nexus offering for PSP enrollment, eligibility, affordability, and adherence workflows on Salesforce Life Sciences Cloud / Health Cloud. It is a technology enablement and implementation vendor rather than an outsourced hub operator.
- Salesforce-based patient services platform (Patient Nexus)
- GenAI document triaging
- electronic benefit verification technology
- PSP workflow implementation on Salesforce
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Pleasanton, CA
Veeva Systems is the dominant cloud software provider for the life sciences industry, offering Vault CRM, Vault content management, quality, regulatory, and commercial data products used by most of the top global biopharma companies. The company is migrating its CRM customer base from the legacy Salesforce-platform CRM to its own Vault platform.
- Vault CRM (life sciences CRM)
- Vault PromoMats / MedComms content management
- commercial data (Compass, OpenData)
- quality and regulatory cloud
- Crossix marketing analytics
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zPaper is a Salesforce-native document exchange and data-capture platform that centralizes fax, email, portal, and digital document workflows for pharma hub services, patient access, and provider communications, supporting 75+ drug brands. Its dataDocuments product replaces static PDFs with structured, FHIR-enabled containers.
- Salesforce-native fax and document workflow
- enrollment form digitization and data capture
- FHIR-enabled structured documents (dataDocuments)
- document generation and audit tracking
