Infinitus Systems

Overview

Infinitus builds voice AI agents that automate payer phone calls for benefit verification, prior authorization follow-up, and claims workflows on behalf of pharma patient support programs, specialty pharmacies, and providers. Its AI agents have powered 100M+ minutes of healthcare conversations.

Notable

Partnership with Salesforce for healthcare AI agents (2025); used by pharmaceutical manufacturers and specialty pharmacies.

Key services

AI-automated benefit verification calls
prior authorization follow-up automation
PBM discovery
structured payer data output for hub workflows

Subcategories

Workflow AI
Voice AI
Patient Services Tech
AI Automation
Benefit Verification
Prior Authorization Technology
E Prior Auth
AI Voice Automation
Claims Status

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Sources

https://www.infinitus.ai/
https://www.prnewswire.com/news-releases/infinitus-deepens-partnership-with-salesforce-to-accelerate-ai-agent-adoption-in-healthcare-and-life-sciences-302490302.html
https://www.infinitus.ai/solutions/benefit-verification/
https://rxalmanac.com/vendor/infinitus-systems/
https://www.infinitus.ai/solutions/prior-authorization/