Salesforce Life Sciences Cloud
Overview
Salesforce's purpose-built pharma and medtech CRM and customer engagement platform, launched for customer engagement in October 2025 as the first major alternative to Veeva after Veeva ended its Salesforce platform agreement. Built natively on Customer 360 with Data Cloud and Agentforce AI capabilities.
Notable
Veeva CRM (~80% market share) runs on Salesforce's platform only through September 2030, creating a migration window in which Life Sciences Cloud competes directly with Veeva Vault CRM for pharma field-team CRM.
Key services
- life sciences CRM
- HCP engagement and field execution
- commercial data platform
- agentic AI for field teams
- marketing and service integration
Subcategories
Verified Reviews
No verified reviews yet — are you a customer of Salesforce Life Sciences Cloud? Share your experience in a short, confidential interview.
Share your experienceSources
- https://www.rdworldonline.com/salesforce-brings-agents-to-enterprise-scale-in-life-sciences/
- https://trinitylifesciences.com/blog/crm-evolution-navigating-split/
- https://www.salesforce.com/life-sciences/
- https://ciberspring.com/articles/salesforce-vs-veeva-a-bird-s-eye-view-for-life-sciences-leaders/
- https://thinkbeyond.cloud/blog/salesforce-life-sciences-cloud-for-pharma-and-the-competitive-dynamics-between-veeva-and-iqvia/