Hub Services Vendors
Patient access hubs: benefit verification, prior authorization, enrollment, copay and patient assistance program administration.
26 vendors profiled
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Cranberry Township, PA
Annexus Health offers AssistPoint, a software platform used across 4,200+ sites of care to find, enroll in, and manage copay, foundation, and PAP financial assistance, plus Adparo tech-enabled services and AP Connect links to pharma patient support programs. Founded in 2017 near Pittsburgh.
- AssistPoint financial assistance workflow platform
- assistance program search and e-enrollment
- award tracking and monitoring
- AP Connect pharma PSP integration
- Adparo patient assistance services
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Memphis, TN
Independent rare and ultra-rare disease services company combining specialty pharmacy dispensing, patient support hub services, and 3PL distribution in one integrated model, operating from Memphis, TN and Phoenix, AZ and licensed in all 50 states. Also operates as a specialty pharmacy (dual-role vendor).
- patient support hub services
- benefit investigation and reimbursement
- prior authorization support
- copay and PAP navigation
- specialty pharmacy dispensing
- 3PL distribution
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Berwyn, PA (AscellaHealth); Earth City, MO (Optime Care)
AscellaHealth is a global specialty pharmacy and healthcare services organization whose Optime Care unit (Earth City, MO) provides patient management, hub-style support, dispensing, and 3PL distribution for orphan and rare disease brands. Dual-role vendor (specialty pharmacy plus patient services).
- patient support and case management
- benefit investigation
- copay and PAP support
- specialty pharmacy dispensing
- wholesale distribution and 3PL
- branded patient support programs
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Florham Park, NJ
Specialty pharmacy services company that operates the ASPN patient support division and the Asembia-1 workflow platform, connecting pharma manufacturers and patients to a network of 35,000+ retail and health-system pharmacies. Its hub services support prior authorization, financial assistance, and speed-to-therapy.
- hub services (ASPN)
- prior authorization support
- financial assistance navigation
- pharmacy network management
- digital prescription processing
- patient engagement technology
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Orlando, FL
AssistRx provides a technology-first specialty therapy initiation and patient support platform (including iAssist and Advanced Gateway) for life sciences companies, offering e-enrollment, electronic benefit verification, e-prior authorization, and patient engagement. Founded in 2009 and headquartered in Orlando, FL.
- therapy initiation technology (iAssist)
- Advanced Gateway single-API access solution
- e-benefit verification
- electronic prior authorization
- patient support program technology
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Bethesda, MD
CareMetx is a technology-enabled digital hub platform for specialty medications, providing e-enrollment, electronic benefit verification, prior authorization support, and workflow tools for reimbursement case managers and field reimbursement teams. Headquartered in Bethesda, Maryland.
- digital hub platform
- electronic benefit verification
- e-enrollment and e-consent
- prior authorization support
- patient access data and analytics
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Somerset, NJ
Therapy initiation platform (rebranded from Knipper Health in January 2026) combining provider-embedded digital enrollment, automated benefit verification via its eBlu Solutions acquisition, KnippeRx pharmacy, national sample management, and 3PL fulfillment for pharma manufacturers.
- hub / therapy initiation services
- automated benefit verification (eBlu)
- digital enrollment
- non-commercial pharmacy
- sample management
- 3PL fulfillment
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Florham Park, NJ
Conduent is a business process services company (Xerox spin-off) whose life sciences division runs high-volume patient assistance program administration, copay processing, hub services, and prior authorization support on its IntelliHealth cloud platform for major pharma manufacturers.
- PAP administration
- copay program processing
- benefit verification
- prior authorization support
- eIncome validation
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Whippany, NJ
ConnectiveRx provides copay and voucher programs, hub services, and affordability/adherence messaging for pharmaceutical brands, spanning 140+ manufacturers and 550+ brands. Through its PSKW heritage it pioneered pharmacy-processed copay programs and delivers affordability messaging through EHR networks.
- copay card programs
- voucher programs
- EHR affordability messaging
- hub services
- medical claims processing
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New York, NY area
Patient-centric reimbursement hub for pharma, med-tech, and laboratory manufacturers, offering its AUTOPILOT electronic benefit verification and ePA platform with 95% same-day turnaround on medical and pharmacy benefit investigations.
- hub services
- electronic benefit verification (AUTOPILOT)
- electronic prior authorization
- claims resolution
- reimbursement support
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New York, NY
Courier Health builds a patient CRM and engagement platform purpose-built for biopharma patient services teams, unifying patient, hub, and specialty pharmacy data to orchestrate access, affordability, and adherence workflows. Founded in 2021 in New York City.
- patient CRM for life sciences
- patient support program orchestration
- omnichannel engagement workflows
- AI workflow automation
- data integrations and analytics
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Columbus, OH
McKesson's medication access business and the leading U.S. electronic prior authorization network, combining CoverMyMeds, RelayHealth, and RxCrossroads by McKesson into one patient access, affordability, and adherence platform for pharma brands.
- electronic prior authorization
- benefit verification
- hub services
- copay and affordability programs
- patient support programs
- specialty pharmacy triage
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Milwaukee, WI
Global commercialization services platform for life sciences whose EVERSANA Deploy offering provides outsourced field sales, field reimbursement, and clinical educator teams, alongside integrated launch, market access, agency, and patient services capabilities. Positions itself as a full-service alternative to assembling multiple launch vendors.
- field team deployment
- contract sales
- launch commercialization services
- management consulting
- channel and distribution management
- patient services
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San Francisco, CA
Infinitus builds voice AI agents that automate payer phone calls for benefit verification, prior authorization follow-up, and claims workflows on behalf of pharma patient support programs, specialty pharmacies, and providers. Its AI agents have powered 100M+ minutes of healthcare conversations.
- AI-automated benefit verification calls
- prior authorization follow-up automation
- PBM discovery
- structured payer data output for hub workflows
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Yardley, PA (US patient solutions); Inizio group HQ London, UK
Commercial engagement division of global healthcare group Inizio (heritage Ashfield/UDG Healthcare), providing contract sales teams, field and virtual HCP engagement, nurse educator programs, and life sciences recruitment across the US and Europe. One of the largest CSOs by field reach, with strong European hosted-entity coverage.
- pharma contract sales teams
- field force deployment
- virtual engagement
- nurse educators
- life sciences recruitment
- European hosted commercial entities
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Durham, NC
IQVIA's patient services business provides hub programs, benefit coverage and access support, nurse-led education, copay assistance, and reimbursement support for pharma manufacturers, backed by IQVIA's data and analytics. Its U.S. hub capability was expanded through the 2020 acquisition of AllCare Plus Pharmacy.
- hub services
- benefit verification
- prior authorization support
- copay assistance programs
- nurse support and health coaching
- reimbursement support
- adherence programs
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Elk Grove Village, IL
Independent rare disease and gene therapy specialty pharmacy that also offers hub services, home infusion nursing, and 3PL support for complex product launches. Primarily a specialty pharmacy (dual-role vendor) with integrated patient services for manufacturers.
- specialty pharmacy dispensing
- hub and patient support services
- benefit investigation
- home infusion nursing
- 3PL distribution
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Henderson, NV
Paysign (Nasdaq: PAYS) provides prepaid card and payments infrastructure for pharma patient affordability programs, including pharmacy-adjudicated copay solutions and dynamic business rules that mitigate copay accumulator and maximizer programs. Founded in 2001 and headquartered in Henderson, Nevada.
- copay card programs and adjudication
- prepaid payment cards
- accumulator/maximizer mitigation (Dynamic Business Rules)
- patient support call center
- patient affordability analytics
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San Francisco, CA
San Francisco-based digital hub and direct-to-patient platform that manages prescription intake, coverage workflows, copay programs, fulfillment routing through a partner pharmacy network, and script-level analytics for branded retail and specialty-lite therapies.
- digital hub (PHIL Core)
- direct-to-patient platform (PHIL Direct)
- coverage and prior authorization workflows
- copay program management
- pharmacy fulfillment routing
- channel analytics
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New Albany, IN
Digital platform that automates specialty medication enrollment, benefit checks, prior authorization, consent collection, and patient assistance program applications for providers, hubs, and manufacturers. Acquired by CoverMyMeds (McKesson) in June 2025.
- digital specialty enrollment
- benefit verification
- electronic prior authorization
- digital consent
- PAP application automation
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San Francisco, CA
Medical-benefit prior authorization platform used by physician practices to submit, track, and manage prior authorizations for buy-and-bill specialty drugs; pharma manufacturers sponsor the platform to reduce access friction for their brands.
- medical benefit prior authorization workflow
- benefit verification
- enrollment support
- brand-sponsored access programs
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Lewisville, TX
Sonexus is Cardinal Health's patient services division, integrating hub operations, case management, nurse support, and a non-commercial specialty pharmacy for biopharmaceutical manufacturers. It serves more than 250,000 patients per year across oncology, rheumatology, and rare disease.
- hub services
- benefit investigation
- prior authorization support
- case management
- non-commercial pharmacy dispensing
- copay and PAP administration
- nurse support
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Blue Bell, PA
Pharmaceutical support services company providing patient access and hub services, adherence programs, REMS administration, and safety/evidence services for life science companies, with 13 locations across the US, Europe, and Canada.
- patient support and hub services
- benefit verification
- adherence programs
- REMS administration
- nurse support
- safety and evidence services
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Feasterville-Trevose, PA
US commercial services arm of Irish healthcare group Uniphar plc, providing outsourced pharma hub services (intake, benefit verification, prior authorization, appeals, copay assistance), nurse case management, contact center, and medical information support.
- patient hub services
- benefit verification
- prior authorization and appeals
- copay assistance support
- nurse case management
- medical information contact center
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Jeffersonville, IN / Morrisville, NC
Valeris was formed in May 2025 from the merger of PharmaCord (hub and patient services) and Mercalis (formerly TrialCard; copay and affordability programs), creating one of the largest independent patient support and commercialization platforms serving 500+ life sciences customers.
- patient hub services
- benefit investigation
- prior authorization support
- copay program administration
- patient assistance programs
- adherence support
- market access analytics
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Indianapolis, IN
Patient engagement and clinical educator company providing nurse-led onboarding, injection training, and adherence support on behalf of biopharma brands through a network of 800+ nurse educators nationwide, delivering over 1 million patient and HCP engagements annually.
- clinical nurse educator programs
- patient onboarding and training
- adherence support
- virtual and in-person patient engagement
- HCP education
