IQVIA Patient Services
Overview
IQVIA's patient services business provides hub programs, benefit coverage and access support, nurse-led education, copay assistance, and reimbursement support for pharma manufacturers, backed by IQVIA's data and analytics. Its U.S. hub capability was expanded through the 2020 acquisition of AllCare Plus Pharmacy.
Notable
Acquired AllCare Plus Pharmacy (hub services and specialty pharmacy) in September 2020; 1,200+ global contact center agents; patient support delivered in 45 countries.
Key services
- hub services
- benefit verification
- prior authorization support
- copay assistance programs
- nurse support and health coaching
- reimbursement support
- adherence programs
Subcategories
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